The grain size of snow determines how light is reflected and other physical properties. The IceCube measures snow grain size at the specific near-infrared wavelength of 1320 nm. In our study, the preparation of snow samples for the IceCube creates a thin layer of small particles. Comparisons of the grain size with computed tomography, particle counting and numerical simulation confirm the aforementioned observation. We conclude that measurements at this wavelength underestimate the grain size.